Dispatchers unsung heroes
Most of us have made “that” call. Something dreadful happens, and you run to the nearest phone to dial 911. Within seconds, you hear a calm, reassuring voice saying, “Kossuth County Sheriff’s Office. How can I help you?” Without hesitation, a dispatcher listens to the caller and determines the proper course of action, dispatching necessary emergency personnel to the scene or rendering life-saving assistance to someone in need.